Privacy Policy

Last updated: February 24, 2026

1. Introduction

Kodokyo ("we," "our," or "us") operates the Kodokyo platform and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. By accessing or using Kodokyo, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information in the following ways:

Information You Provide

  • Account information (name, email address, password)
  • Organization and team details
  • Project data, tasks, documents, and communications you create
  • Billing and payment information (processed by our payment provider)
  • Support requests and correspondence

Information Collected Automatically

  • Device and browser information
  • IP address and approximate location
  • Usage patterns and feature interactions
  • Cookies and similar tracking technologies

3. How We Use Your Information

  • Provide, operate, and maintain our platform
  • Process transactions and manage your account
  • Power AI features including task generation, project health analysis, and intelligent suggestions
  • Send administrative notifications, updates, and security alerts
  • Analyze usage to improve our services and develop new features
  • Respond to support inquiries and provide customer service
  • Comply with legal obligations

4. AI Data Processing

Kodokyo uses AI to power features such as task generation, project summaries, health checks, and intelligent recommendations. Your project data is processed by our AI systems to provide these features. We do not use your data to train general-purpose AI models. AI processing is performed solely to deliver the services you request within your workspace.

5. Data Sharing & Third Parties

We do not sell your personal information. We may share data with:

  • Service providers — hosting, payment processing, email delivery, and analytics services that help us operate the platform
  • AI providers — to process AI-powered features on your behalf, under strict data processing agreements
  • Legal compliance — when required by law, regulation, or valid legal process
  • Business transfers — in connection with a merger, acquisition, or sale of assets

6. Cookies & Tracking

We use cookies and similar technologies to maintain sessions, remember preferences, and understand how you use Kodokyo. We also use analytics services (such as Google Analytics) to analyze platform usage. You can control cookie preferences through your browser settings, though disabling cookies may affect platform functionality.

7. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. When you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as resolving disputes).

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt out of certain data processing activities
  • Withdraw consent where processing is based on consent

To exercise these rights, contact us at support@kodokyo.com.

10. Children's Privacy

Kodokyo is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 16, we will take steps to delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of Kodokyo after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at support@kodokyo.com.